Support & FAQs
Have a question? We’re here to help. Whether you're wondering about how our services work, what support is available during pregnancy or postpartum, or how to connect with a doula, explore answers to common questions about Birth Buddy services, support, and how to get started.
General Information
What is The Birth Buddy?
The Birth Buddy is a free online database that helps you find trusted resources and services related to pregnancy, birth, postpartum care, and early parenting. We connect you to support — but we do not provide direct patient care.
Who can use The Birth Buddy?
Anyone! Whether you’re pregnant, a new parent, a birth worker, or simply looking for support resources in your area, The Birth Buddy is here to help you find what you need.
Does The Birth Buddy provide medical care or advice?
No, we do not provide medical care, diagnosis, or treatment. We connect you with organizations and professionals that do. Please consult a licensed provider for any medical concerns.
Using the Database
How do I search for services near me?
Simply enter your ZIP code or location in the search bar, choose a category (like “Hospitals,” “Lactation Support,” or “Mental Health”), and browse through the results tailored to your area.
What types of resources can I find on The Birth Buddy?
You can find listings for doulas, lactation consultants, mental health providers, childbirth education, postpartum care, community support programs, and more.
Can I contact the listed services directly?
Yes! Each listing includes contact information so you can reach out to the organization or provider directly to ask questions or schedule services.
About the Listings
Are the resources listed on The Birth Buddy vetted?
We do our best to include reputable and community-trusted organizations and providers. However, we always recommend reaching out to the service directly to ask questions and confirm qualifications.
I noticed a listing that seems outdated or incorrect. What should I do?
Please let us know! You can report inaccuracies via the “Suggest an Edit” button on the listing or contact us directly so we can update the information.
How often is the directory updated?
We update our listings regularly based on community feedback and outreach. However, we encourage users to verify details with each provider, as availability and services may change.
For Providers & Organizations
How can I add my organization to The Birth Buddy?
Great question! If you provide birth-related services or resources, you can submit a listing through our Add a Resource form. Our team will review and publish it if it meets our guidelines.
Is there a cost to be listed?
No, being listed on The Birth Buddy is completely free.
Can I update or manage my listing?
Absolutely. If you’re a provider or organization and need to update your listing, please contact us with the changes or submit an update through the website.
Important Notices
What should I do in an emergency?
The Birth Buddy is not an emergency service. If you are experiencing a medical or mental health emergency, please call 911 or go to the nearest emergency room.
Does The Birth Buddy guarantee quality of services listed?
While we strive to list trusted providers, we do not endorse or guarantee the quality of any service. Please do your own research and make informed decisions based on your needs.
Still can’t find what you’re looking for? Don’t worry — contact us and we’ll get back to you soon!
